{"id":14417,"date":"2016-02-11T00:00:00","date_gmt":"2016-02-11T00:00:00","guid":{"rendered":"https:\/\/www.thebathcollection.com\/journal\/innovacion-al-servicio-del-cliente\/"},"modified":"2025-10-30T12:39:25","modified_gmt":"2025-10-30T12:39:25","slug":"innovation-at-the-service-of-the-customer","status":"publish","type":"journal","link":"https:\/\/www.thebathcollection.com\/en\/journal\/innovation-at-the-service-of-the-customer\/","title":{"rendered":"Innovation at the service of the customer"},"content":{"rendered":"<p>Beatriz San Crist\u00f3bal is the director of the Component Technology Center (CTC), established in 2000 as a non-profit foundation, which is currently recognized as a Technology Center by the Ministry of Economy and Competitiveness. Its objective is to add value to companies through Research, Technological Development, and Innovation projects, contributing to enhancing their competitiveness and sustainability, becoming their technological partner, and serving as a meeting point between their needs and research activities.<\/p>\n<p>San Crist\u00f3bal wanted to share CTC's most recent achievement: the presentation of an innovative material for the manufacturing of high-end sinks, which they developed for the Cantabrian firm Bathco. It is a new formulation that, starting from traditional cement, achieves a lighter, more impermeable product with a wide variety of possible shades and finishes in the final product. This new material has been registered under the name \u2018cemLab\u2019.<\/p>\n<p>STARTinnova10 has enabled the exchange of experiences between companies<\/p>\n<p>\u00abBathco asked us to develop a product to meet the need for a new material for the design of a line of sinks, for which they provided us with their market knowledge,\u00bb he explained. \u00abFrom there, we carried out tests as challenges to achieve the development of a perfect cement-based formulation,\u00bb he commented. \u00abWe sought raw materials; we made samples with evaluation tests, and finally, we achieved the manufacture of a unique sink prototype using \u2018cemLab,\u2019 as this innovation has been named.\u00bb.<\/p>\n<p>Beatriz San Crist\u00f3bal also highlighted, within the CTC's work activities, the Marine Corrosion Test Site \u2018El Bocal\u2019 (MCTS \u2018El Bocal\u2019), an open-sea Marine Laboratory. Within all areas of knowledge, the CTC is positioned in experimental sciences and engineering, developing R+D+i in the following areas: Industrial Systems and Nuclear Components, Marine Renewable Energies, Industrial Automation and Robotics, Advanced Materials and Nanomaterials.<\/p>\n<p>Santiago Garc\u00eda, Director of Lostal, reviewed the history of a company dedicated to bathrooms, flooring and cladding, plumbing materials, heating and air conditioning, as well as construction and civil engineering materials.<\/p>","protected":false},"featured_media":14418,"parent":0,"template":"","journal_categories":[619],"class_list":["post-14417","journal","type-journal","status-publish","has-post-thumbnail","hentry","journal_categories-journal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Innovaci\u00f3n al servicio del cliente - Bathco<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.thebathcollection.com\/en\/journal\/innovation-at-the-service-of-the-customer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Innovaci\u00f3n al servicio del cliente - Bathco\" \/>\n<meta property=\"og:description\" content=\"Beatriz San Crist\u00f3bal es la directora del Centro Tecnol\u00f3gico de Componentes (CTC), creado en el a\u00f1o 2000 como una fundaci\u00f3n sin \u00e1nimo de lucro, que actualmente est\u00e1 reconocido como Centro Tecnol\u00f3gico por el Ministerio de Econom\u00eda y Competitividad. 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